Privacy Policy

Who We Are

Dr Demo Dumpsters is a dumpster rental, demolition, and portable storage company based in Chula Vista, California. Our website address is https://drdemo.com. When we refer to “we,” “us,” or “our” throughout this policy, we mean Dr Demo Dumpsters. When we say “you” or “your,” we mean you, the person visiting our site or using our services.

Information We Collect

We collect information you provide directly to us. This includes:

• Contact information: your name, email address, phone number, and mailing address when you fill out a form, request a quote, or book a service
• Project information: details about your project, service type requested, preferred delivery dates, and job site address
• Payment information: billing details processed through our secure third-party payment providers (we do not store credit card numbers on our servers)
• Communications: any messages, emails, or phone call records when you contact us directly

We also collect certain information automatically when you visit our website:

• Device and browser data: IP address, browser type, operating system, device type, and screen resolution
• Usage data: pages visited, time spent on pages, links clicked, and referring URLs
• Location data: general geographic location based on your IP address
• Cookies and tracking technologies: small files stored on your device that help us understand how you use our site (see Cookies section below)

How We Use Your Information

We use the information we collect to:

• Process and fulfill your dumpster rental, demolition, or storage service requests
• Communicate with you about your orders, quotes, and account
• Send you scheduling confirmations, delivery updates, and pickup notifications
• Respond to your questions, comments, and customer service requests
• Improve our website, services, and customer experience
• Send promotional communications if you have opted in (you can unsubscribe at any time)
• Comply with legal obligations and protect our rights

How We Share Your Information

We do not sell your personal information. Period. We may share your information in the following limited circumstances:

• Service providers: trusted third parties who help us operate our business, such as payment processors, scheduling software, email platforms, and analytics services. These providers only access your data to perform services on our behalf and are obligated to protect it.
• Legal requirements: if required by law, subpoena, court order, or government regulation
• Business protection: to protect the rights, property, or safety of Dr Demo Dumpsters, our customers, or others
• Business transfers: if our company is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction

Cookies and Tracking

Our website uses cookies and similar technologies to improve your experience. These include:

• Essential cookies: required for basic site functionality like page navigation and form submissions
• Analytics cookies: help us understand how visitors interact with our site (e.g., Google Analytics). These collect anonymous, aggregated data.
• Marketing cookies: used to deliver relevant ads and track campaign performance across platforms

You can control cookies through your browser settings. Disabling cookies may affect certain features of our website.

Third-Party Services

Our site may contain links to third-party websites, booking platforms, or payment processors. These include our dumpster booking system at dumpster.drdemo.com and our storage booking system at storage.drdemo.com. Each third-party service has its own privacy policy. We are not responsible for the privacy practices of external sites.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. This includes encryption of data in transit, secure server infrastructure, and restricted employee access to personal data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we securely delete or anonymize it.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: request a copy of the personal information we hold about you
• Correction: request that we update inaccurate or incomplete information
• Deletion: request that we delete your personal information, subject to legal exceptions
• Opt-out: unsubscribe from promotional emails at any time using the link at the bottom of any marketing message

To exercise any of these rights, contact us at rent@drdemo.com or call (619) 420-3366.

California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA). You have the right to know what personal information we collect and how it is used, request deletion of your data, and opt out of the sale of personal information. We do not sell personal information. To submit a CCPA request, email us at rent@drdemo.com.

Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have collected information from a child under 13, we will delete it promptly.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or how we handle your data, contact us:

Dr Demo Dumpsters
285 Mace St, Chula Vista, CA 91911
Phone: (619) 420-3366
Email: rent@drdemo.com